General Questions
Help category
Articles
- Am I able to use Meltek in my area?
- Can I be in both the ConEd BYOT and Smart Usage Rewards Programs?
- Can I have solar and use Meltek? (Con Edison)
- Can I join Meltek if I live in an apartment?
- Can multiple people get energy-saving alerts?
- Can my store or business signup with Meltek?
- Do I need a phone to sign up for Meltek?
- Do I keep Con Edison as my supplier if I join Meltek?
- Do I keep Orange & Rockland as my supplier if I join Meltek?
- Do I keep PSEG Long Island as my supplier if I join Meltek?
- Does Meltek work with Gas, too?
- How can I increase my rewards?
- How do carbon offsets work?
- How do I cancel my enrollment with Con Edison's Bring Your Own Thermostat (BYOT) program?
- How do I change my contact information with Meltek?
- How do I get paid?
- How do I log in to Meltek?
- How do I save electricity?
- How does the Meltek referral program work, and how do I use the referral code/referral link?
- How does the program work?
- How does the tree planting option work?
- How much carbon is in electricity?
- How much CO2 is in a kWh?
- How to change Stripe Bank Account/Debit Card information?
- If I buy my electricity from a different company than my utility, can I still participate in Meltek’s demand response program?
- If I'm about to move or if I have moved, how can I update my address and other utility account information?
- Is it free to sign up?
- Is Meltek available as an app?
- Is Meltek legitimate?
- Is there a fee to join Meltek?
- Is there anything I need to do once I connect Meltek with my ConEd Account?
- What are CSRP and DLRP Events?
- What are kW and kWh?
- What are networks?
- What does Meltek do with my data?
- What happens if I don't save energy during an event?
- What is net metering?
- What is Rider L, Rider R, Rider T for Con Edison Customers?
- What is the "baseline" against which my energy savings are measured?
- Where is Meltek available?
- Where is Meltek located?
- Why is my energy dashboard empty?