Get in Touch

Have questions about energy conservation rewards? Need support with your account? Want to explore partnership opportunities? We're here to help.

Multiple Ways to Reach Us

General Inquiries

For general questions and information

[email protected]

Customer Support

App issues, account help, technical support

[email protected]

Phone Support

Speak directly with our team

1-332-910-5180

Office Location

Visit us in Brooklyn, NY

Brooklyn, NY
United States

Business Hours

Customer Support

Monday - Friday: 9:00 AM - 6:00 PM EST

Saturday: 10:00 AM - 4:00 PM EST

Sunday: Closed

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours

Have more questions? Get in touch!

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Frequently Asked Questions

How quickly will I receive a response?

We typically respond to all inquiries within 24 hours during business days. For urgent matters, please call our support line or use the emergency contact option.

What information should I include in my message?

Please provide as much detail as possible about your question or issue. If it's related to your account, include your registered email address. For technical issues, describe what you were trying to do when the problem occurred.

Can I schedule a call or demo?

Absolutely! Mention in your message that you'd like to schedule a call or demo, and we'll coordinate a time that works for you. We're happy to walk you through our platform and answer any questions you have.

Do you offer partnership opportunities?

Yes! We're always interested in exploring partnerships with utilities, property managers, and other organizations focused on energy efficiency. Please reach out to discuss potential collaboration opportunities.

Need immediate help? Check out our support resources: